Billing & Cancellation
Clear terms for your managed service.
Operator and contact
SÈVE Recovery is operated by Julian Schaffer, a sole proprietor in Kentucky, United States. For support, billing questions, privacy requests or data deletion requests, email [email protected].
Pricing
The proposed standard SÈVE Recovery service is $475 USD per month plus a one-time $399 setup fee. If the first month is charged immediately at enrollment, the initial charge is $874 USD. Later monthly charges are $475 USD, subject to any separately agreed and clearly disclosed usage fees.
Activation timing
Completing payment starts the agreed onboarding process; it does not guarantee instant SMS activation. Messaging registration, recipient consent requirements, provider approvals and live testing may affect the go-live date.
Proposed billing start and activation delays
For final review: the first paid subscription period begins when the initial $874 payment succeeds; subsequent $475 payments renew monthly on the subscription billing date. Messaging and registration approval are separate from payment. The agreed activation target and any billing adjustment for delays must be documented before checkout goes live. No specific activation deadline or automatic credit policy is approved yet.
Proposed cancellation policy
Customers may cancel any time before their next renewal by contacting [email protected]. Cancellation takes effect at the end of the current paid billing period. No additional subscription charges occur after cancellation takes effect.
Proposed refund policy
The $399 setup fee is refundable if the customer cancels before setup work begins. After setup begins, refund requests are evaluated according to work performed and applicable law. Subscription refunds are reviewed case by case, including billing errors or inability to provide the purchased service.
If SÈVE Recovery cannot activate the service within an agreed period because of an unresolved technical or registration issue, the customer must receive a fair cancellation or refund option. The activation period, available remedy, and treatment of subscription time must be agreed before enrollment.
Disputes and help
For billing questions, cancellation requests, refund requests, or disputed charges, email [email protected]. Cancellation and refund eligibility remain subject to final approved terms; checkout is unavailable.